LYEONS Heart Product Disclaimer

Last updated: February 2026
Company: LYEONS Limited
Registered in: United Kingdom
Registered address: 124–128 City Road, London, England, EC1V 2NX
Contact: info@lyeons.com

1. Product Disclaimer

LYEONS HEART is a health and wellness device designed to support general wellbeing.

It is not a medical device, does not provide medical advice, and is not intended to diagnose, treat, cure, or prevent any medical condition.

Individual experiences with LYEONS HEART may vary. While some users may find it helpful as part of their personal wellbeing practices, no specific outcomes or benefits are guaranteed.

LYEONS HEART should not be used as a substitute for professional medical care, diagnosis, or treatment. If you have a medical condition, are experiencing symptoms, or have concerns about your health, we encourage you to seek advice from a qualified healthcare professional.

By using LYEONS HEART, you acknowledge that it is intended for general wellbeing support only and that you use the device at your own discretion.

Nothing in this disclaimer affects your statutory rights under UK consumer law.

2. Our Promise to the LYEONS Community

Trying something new for your wellbeing can feel like a big decision. We want to make sure you feel supported, informed, and cared for throughout the process – from the moment you decide to try LYEONS HEART, and beyond.

That means:

  • You’re welcome to try LYEONS HEART and decide if it feels right for you.
  • If it doesn’t provide benefit, you have the right to return it within 14 days.
  • If something goes wrong with your device, we will do our best to repair it.
  • If a repair isn’t possible, we will replace it with a new device.
  • We’ll communicate clearly and support you throughout the process.

We’re building LYEONS HEART alongside our community. Returned devices help us learn, improve, and continue developing better solutions with care and responsibility.

LYEONS is about building with care and responsibility, learning with our community, and supporting brain health in a thoughtful way.

3. Shipping Policy

UK Orders

  • LYEONS HEART is currently launched in the UK.
  • Orders are typically dispatched within 5 working days of purchase.
  • You will receive confirmation and tracking details once your order has been shipped.

International Orders

We may accept orders from outside the UK.

  • Delivery times for international orders can vary depending on destination and local customs processes.
  • Depending on your location, customs duties, taxes, or import charges may apply.
  • If you have questions about an international order, our team is happy to help where possible.

Shipping Issues

If your order arrives damaged, incorrect, or incomplete, please contact us as soon as possible and we’ll work with you to resolve it.

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